Kiikio will not evade any customer inquiries and will make every effort to ensure satisfaction for both parties. If you have any shopping-related issues, please feel free to contact us via email at [email protected].
以上内容由商家自行提供，未经平台核实。Kiikio（www.kiikio.com）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 326 条用户评价，属于购物与时尚分类，口碑一般。评价两极分化：68% 给出 4 星及以上，同时 26% 打了 1 星；商家回复了 97% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-25。
Reviewers had a great experience with this company, often sharing how much they adore the unique styles and overall feel of their purchases. Customers frequently praise the exceptional quality of the clothing and the wonderful customer support team, explaining that representatives are always ready to assist quickly with sizing or order adjustments. However, some customers also noted occasional issues with long delivery times and delays in receiving their packages, which caused frustration for a few buyers. A few people also mentioned that certain items looked completely different from the promotional pictures or failed to meet their expectations regarding general manufacturing standards.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。On their site it says its 100% cotton. Its not its 50% Polister. Dont buy!
Dear Valued Customer, If you would like to send us an email with the details, we can investigate this matter further. If the product description does not match the actual item, we are willing to offer a refund. Please contact us at: [email protected] Include your order number or the email address used during purchase. Thank you for your support. Best regards, KIIKIO
The order never came in, when contacting the delivery service they said to contact KIIKIO, when contacting KIIKIO they ignored my email explaining the situation, now i have paid for a product i never received
Dear valued customer,hello! It's not that we haven't processed your order. When the package arrived, there was no one at your home, so the logistics provider delivered it to your neighbor for signature on your behalf. We are also in the process of obtaining evidence from the logistics company. You can check the tracking information, which confirms that the package was indeed delivered to your neighbor's house. Please allow us some time to investigate.
The pants and hoodies I ordered took bout 6 business days to come in which was quite quick. The pants I got were good quality and have not shanked in the washer nor has the hoodies. The hoodie pockets were sewed shut which I was not expecting but I used scissors to remove the fabric that was holding the pockets shut. After I did that the hoodie it self was good quality
Take this as a reply, well, for me, i think that when i asked you for proof, if you had the you could`ve easily proove it to me, but you blocked me so i thought why would you block me if you had the proof, well there isnt any other reason than you not having the proof and that you are a scam. Again, if you have something to show me for proof, unblock me and contact me
Our store's products are very affordable. If you want to verify, go ahead and make a purchase. Don't worry, our payment channels are secure. If we're not genuine, you can file a complaint anytime. You're quite annoying, and I don't want to unlock. I'm truly sorry.
i chatted with them on instagram, after they told me they have authorization for eveyr product and that they are manufacturators themselves, i asked them for proof and they blocked me on instagram, therefore i dont think this shop is legit
You've never made a purchase with us, so what gives you the right to claim we're illegitimate? I've been clear with you, and it seems like no matter what I say, it's always wrong with someone like you.
After purchasing worth of £230 from kiikio,and 2 weeks worth of waiting after paying a solid extra £20 for shipping, they managed to put down my address wrong, to somewhere it didn’t exist. Eventualy one of the packages arrived to my door and then the other package was stolen. After writing them telling them that one of the packages were stolen and I found the items to be worn by someone else in the block I then went and confronted the people who stole but didn’t return the items to me. Me very upset with the situation after I did a review of the shop on tiktok getting them loads of attention. I then proceeded to contact kiikio to ask for support. At first asked them if they could maybe resend the items since I paid so much for it and they refused sending me an automated message saying” Dear valued customer, we sincerely apologize for the inconvenience caused. Besides requesting from them, I am unable to offer you better advice. However, we would like to compensate you with a discount voucher for your next purchase, providing a 25% discount. We hope this gesture will help ease your frustration. Wishing you a Merry Christmas!“ which I found very insulting and lack of regard for their costumers specially someone who brought them more costumers through social media. So again I tried contacting them saying that i had issues with the items that I manage to get delivered and I ordered them all in bigger sizes that I originally am. They all came so small that I couldn’t even wear it to do the review on my social media. Again asked them if it’s possible to return it and get a bigger size, they replied with a very not supportive response obligating you to to keep the items because they tell you that shipping the items back would cost a lot more than the price you paid originally for the items. Again lying to costumers so they do t return an item they aren’t satisfied is very much wrong and illegal to do so. And before anyone says I’m being too harsh on them. I had many people that follows me complaining about the lack of support and issues they had with this company. And all because I thought that this store being such a small business they would care more about the people who purchases from them. So in my opinion I would recommend anyone buying or thinking of buying form this store to really think twice before going through with it. Because the changes of you having a bad experience with them. Is very high. I hate giving bad reviews to stores but if I don’t then they are likely not to change a thing about their behaviour towards people who buys from them. And for KIIKIO if you reading this. Please do better!!
Dear valued customer, Greetings. The address will not be changed easily. You made two purchases, and while you received the products the first time, the second time there was an error in the address provided, resulting in the loss of the package. When you observed someone wearing the clothes you purchased, it would have been advisable to retain evidence and report the incident to the authorities, as we are genuinely unable to handle such situations. No store can resend a package under these circumstances. However, we deeply sympathize with your situation, and we agree that you only need to pay the production cost of the products to receive a new order. Please contact us via email, and we will consider including the products with the adjusted size. We appreciate your understanding of the challenges we are facing. Thank you.
共 326 条符合条件的评价
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