For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Shopping & Fashion

Kiikio

Claimed

326 reviews

3.7326 reviews
Write a review

About Kiikio

Data updated
Website
www.kiikio.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
248 reviews
Replies to negative
97% (92/95)
Do you own Kiikio? Claim this profile for free and start replying to reviews.

About this business

Kiikio will not evade any customer inquiries and will make every effort to ensure satisfaction for both parties. If you have any shopping-related issues, please feel free to contact us via email at [email protected].

Written by the business, not verified by us.

Is Kiikio legit?

Kiikio (www.kiikio.com) has a 3.7 out of 5 rating on OK.one, based on 326 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 68% rate it 4 stars or higher while 26% give 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers had a great experience with this company, often sharing how much they adore the unique styles and overall feel of their purchases. Customers frequently praise the exceptional quality of the clothing and the wonderful customer support team, explaining that representatives are always ready to assist quickly with sizing or order adjustments. However, some customers also noted occasional issues with long delivery times and delays in receiving their packages, which caused frustration for a few buyers. A few people also mentioned that certain items looked completely different from the promotional pictures or failed to meet their expectations regarding general manufacturing standards.

Auto-generated from all reviews of this business. For reference only.

What people say

No product. No refund, no customer service.

Yet another example of an online store selling what they do not have, waiting months for a product they never had in the first place. And still waiting for a refund. Just generic one liners from AI about its been escalated to finance department. Quick to take your money, make you wait months to get it back.

Clothing in and of itself is good…

Clothing in and of itself is good quality, looks good and feels good. My issues are that it's quite expensive and most of all, I bought a Hoodie on september 26, on checkout I was told 7-8 business days, it now is october 17 and it's still not there, also when I try to see my order details through the email it wont let me and it gives me an error where it says "this page was either moved or deleted" So yeah clothes are nice, but delivery times arent

Reply from Kiikio2026-10-19

Dear Customer, We sincerely apologize for the delay in delivering your hoodie and the inconvenience caused by the order details page error. We understand how frustrating it is to wait longer than expected. Please contact our customer service team at [email protected], and we’ll check your order status and arrange compensation for the delay. We truly appreciate your patience and support. KIIKIO

The items i bought were mediocre not…

The items i bought were mediocre not the best but not bad either bought 5(3 shipped after 1 week waiting time but 2 items not delivered yet despite saying 8 days of max delivery time) also the interface isnt the best cabt see order history cant even leave a review on your purchase I'd say if buying brace yourself for some frustration but aside from that website is legit

Reply from Kiikio2026-10-15

Dear Customer, We’re sorry for the delay and understand your frustration. We’re glad to hear that our website seems legitimate to you, and we appreciate your feedback. Please contact our customer service team at [email protected] with your order details so we can check the status of the two remaining items and provide you with an update as soon as possible. Thank you for your patience and understanding. KIIKIO

Poor returns, long wait time

The item took several weeks to arrive, not the biggest problem. But the only way ti return items is to create your own shipping label, these would have to be shipped internationally which means a very high likelihood that they'll be sent back/they also offered a partial refund rather than sending tgem back of about 10% of the price, i asked for more and they never replied back.

Reply from Kiikio2026-10-08

We apologize for the delay in responding to you, as our team was on leave a few days ago. Please contact our customer service team again, and we will assist you as soon as possible.

People also looked at

NAMED COLLECTIVE
Psylos1Aelfric Eden4.7Omirad4.7
Stay Cold Apparel
Joom
Insomniavisuals
Minga London