Don't buy through Lazada
Please don't buy from them. I ordered Nescafé Gold Cappuccino, but I received regular Nescafé Cappuccino. I tried returning the product, but the seller rejected my request and told me to buy another one, saying they would collect the returned product at that time. I then contacted Lazada customer care, and they also told me to do the same. I explained to the Lazada representative that I trust Lazada and bought the product through their app, so if there is an issue, Lazada should take responsibility instead of having us deal directly with the seller. However, they said it was the seller's policy. I asked Lazada customer care, 'If we face such issues, what is your role, and what support are you providing to customers? I trust Lazada, and any issue should be Lazada's responsibility, but you are asking me to buy the product again to resolve this issue