Horrible, would give 0 like everyone else if i could
Horrible! i couldnt believe i prepaid SGD50 for their local courier service. I selected pick up by Qexpress on Monday and by Wed 2pm (today) they are still not here, i messaged the bot/ online chat, they said wed's pick up is cut off, have to wait for the next day. it was an urgent document and i can't believe i had to call to remind them without them even realising its not delivered. and of course they refused to refund!!! anyway i can report to the government on their bad services and breach of contract and get my refund back??