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Paul Vinqvist

加拿大

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1 条评价

Keto Cycle

Really a Zero, but can't input Zero.

If I could give this a zero rating, I would. Garbage App and inaccurate numbers on carb contents for food. I have done keto before and knew within 2 hours that the numbers were bogus. Told me my 3 cups of steamed, frozen broccoli, cauliflower and carrots was 70+ grams of carbs when I knew from the nutrition information on the bag it was 20 grams MAX. I cancelled within 6 hours of purchasing and requested a refund. They replied that they only refund for a faulty app..(they mean non functional, NOT inaccurate), and GENEROUSLY (insert sarcasm here) offered me a 25% refund. I'm contacting my credit card company this morning to 1) try and have this charge reversed and 2) Ensure they can't try and renew it in 90 days. *UPDATE* October 5/24. The 25% refund has never materialized. The credit card company unfortunately tells me they can't reverse the charge since the technically sent a product, even if the product was garbage. I did get the standard "We're reaching out to you (privately) to address your concerns" from Keto, but zero response after that. I got an email from Trustpilot saying Keto Cyle wanted my order details to "confirm" I was an actual customer.. I provided the receipt and order numbers and have heard nothing since. I would be interested to know 1) How many of these positive reviews are written by an employee(s) and who has ever been contacted after a negative review. I'm thinking this is a sham company selling a (TERRIBLE) cut and paste keto program $50.00 at a time. This is a shade above fraud. Fortunately for me, I have a small limit credit card for on line business which I have cancelled so they can't renew me. AVOID THIS "COMPANY"!!!

2024-09-30有帮助 1
Paul Vinqvist 的评价 | OK.one