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Jan Kappen

美国

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Reverb

Dismal customer service

Dismal customer service, Reverb blocked my account for no apparent reason right after having spent several thousand of dollars on a guitar. As if that woudln't be enough - then there is nobody to help or talk to, no phone number, just a useless chatbot promising someone would send an email with instructions...that of course never arrived. NEVER AGAIN!!!

2026-06-25