Shocking professionalism and service
Been dealing with renew for nearly 7 months. We had an insurance claim due to a leak from our neighbours which Aviva subcontracted to Renew. Their handling of our claim has been incompetent from start to finish. The fact we did some of the work ourselves due to their incompetence speaks volumes of their failures. We had to constantly chase them for dates, information etc. Have shown no duty of care, lacked any form of accountability and the fact the insurance company themselves acknowledged Renews failings yet Renews management shirked all accountability shows just what you are dealing with here. I would advise to stay as far away from this company as possible.