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H-E-B

Stores losing it's outĺook on Sad economy

Bakery and produce items also store employees attitudes towards customers is extremely horrible with services. Which mgmt sees this or believe they have the same and are tired and just want a lousy paycheck in very sad economy. Let's start with bakery tortillas which they never make the plain authentic tortillas selling out. Then they shove those Butter ones which are nasty and taste horrible. Make only healthy original. So much bakery goods get thrown out cause no one buys the expensive junk anymore. Lots of retired folks have less sweets. Best to raise products on the energy junk drinks which outrageous. Now vegatables at lower end stores have a ugly outlook and expensive for ugly produce. Store#33 needs serious help and makeover. Now staff needs a whole new outlook with image. Few of them just rude in mgmt portions at store #33, Bulverde, Schertz/35 and Military/zarzamora are extremely ugly stores or rudest staffs. I once was a partner and worked in that image if adventure with HEB. Life has changed and it will never go back however it can move forward and think it should be added in the crappy assessment test they do with employnent hiring. Anyway travel extensively and see lots of stores and HEB has a small future other cities with same concept serve a better customer service in all areas. Finally living on far northeast of SA those stores should close or replace all old staff with a more dedicated staff and wear an image or decation not goodwill or hamper apparel with company brand.

2026-08-15