Absolute awful site for buyers
Absolute awful site for buyers! wanted to buy a rare Japan item but kept getting randomly logged out of the site so I reached out to the unfriendly service that ignored my request to let me log back in they never responded until they felt like it only to later say I was banned because I accidentally used a wrong email address? So still not giving up I created a few new real email accounts just to try to log back in it was a absolute waste of time. I tried in pure desperation in vain to get carousel to work for me in my country but instead I'm now permanently banned for just trying to log in to the site and buy the single item I wanted so badly. So after all that pure frustration pleading and complaining to the auto message system countless times to just let me buy this one item posted on the site They never got back to me I waited for a none existent response like I was cut off from the actual real rude customer service and just left hanging for weeks until it was far too late the item was already gone I was both furious and devastated. weeks to months passed of trying to get a real response from the sites actual real customer service I said that I'm never going to use them again Carousel's response was Auto garbage saying they'll continue to ban me for trying to be a potential customer for even trying to log in with future email accounts they can't even take genuine complaints well either so Do yourself a favour everyone if you are a potential buyer don't ever use this site I suggest using proxy buying sites instead to buy from Mercari or other seller site services that Rival Carousel as a fair alternative NEVER ever use Carousel they don't care about it's buyers especially if you live in the UK. Overall a Absolute miserable experience Carousel was just a headache to use in general the site layout is not very user friendly at all either so AVOID at all costs!