I’ve had a very frustrating experience…
I’ve had a very frustrating experience with my new PC (14th-gen Intel CPU). From the start, it has been plagued with crashes when running Black Myth: Wukong and other UE5 games. This is a known instability issue with Intel’s 13th/14th gen CPUs, but I expected the vendor to deliver a stable system and proper support. Instead, I’ve now sent my PC for repair three times: First repair: Only a BIOS update was done. The issue persisted. Second repair: The CPU was replaced. It worked for a short while, but the crashes returned. Third repair (current): Sent in again. It’s now been over 2 weeks with no ETA. Customer service says they’re still waiting for a response from their technical team. For a high-end machine, I expected both reliability and decent after-sales support. Instead, I’ve had weeks without a working PC, repeated trips for repair, and no clear communication about what’s being done to fix it. If you’re considering a build with Intel’s latest CPUs, be warned: instability in Black Myth and other UE5 titles is a real problem, and the repair process can leave you stuck without a system for weeks.