Awful to deal with, but finally got my product weeks later
Awful to deal with, took my money and never delivered a product, responses on email are very slow and not reliable. They claimed they were delayed due to Easter 'and sent a manual which wasn't even for my care and not one I ordered. I have asked for a refund and there is nothing. Total Scam Update - after several weeks Factory-manuals.com delivered their product, which was a 20k page reference manual. So in the end the service was really bad but I finally got my product. So I have changed my review from 1 to 3 stars.