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Mohamad Kwefi

奥地利

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NextSmartShip

They promise a lot but do little

I do not like to give reviews but working with them was really DISAPPOINTING the following promises was given 1. Promise: Shipping price is $x for 1 unit Reality: Shipping is $x + ($4-$5) Dollars per unit!!!! and when you address the issue they say we can only really know after we send your first order... what a joke, you already had information about the size and weight and product type and images as you gave us the quotation. 2. Promise: Shipping times to USA avrage 7 days Reality: most orders took way more ... the avrage was 12 days 3. Promise: Processing time within 1 day Reality: Most orders needed 3-5 days and some orders up to 7 freaking days! 4. Promise: we do good packing to avoid package damages. Reality: 90% of customers complained about damaged packaging. I will never work with them ever again.

2024-10-11有帮助 2