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Jireh Lee Jirehly

台湾

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Drive lah

Horrible experience with customer…

Horrible experience with customer service. Basic billing issues are not handled properly and they even overcharged payment for flex plus customers. They take money holding you hostage and leave you to deal with poor customer service personnel who have no power to help nor make a difference. Empty promises are constantly made and their 24/7 WhatsApp service is unreliable. What started out as a fairly good experience ended with a bitter aftertaste. I advice customers considering this service to think twice if you are looking to engage their flex plus plans. Not worth the hassle at all.

2024-10-20有帮助 1