no customer service
I went to my bank in Canada and wasted two days trying to send payment for my tour and then when I asked THE BOT to send the necessary info so we could transfer payment direct to their bank, they never responded. I waited TWO hours and finally left the bank on the second day. Impossible to speak with a real person, Terrible way to do business. Pleas enjoy working with a BOT. Because of this lack of service, in future I will make travel arrangements with a real person!