Terrible customer service
I ordered a pair of Clifton 9's in my usual UK size 5.5. They arrived quickly but were too small so I sent them back to exchange for a size 6. DPD confirmed they were delivered to Hoka on the 18/10/24, but nothing from Hoka. Stupidly, I ordered a paid of Arahi 7's, this time in a size 6 but again they are too small. It appears each style differs in the sizing. I will now have to return them but don't want to take a chance on another exchange. So far I have spent £260.00 with no trainers that fit. I wish I'd read the reviews before parting with my money.