They messed up my release due to poor communication
I tried to distribute through them but their website kept rejecting my license for verification. I spent weeks trying to get that figured out but SoundOn doesn't seem to even have a place to speak to an agent. So I moved on to CdBaby and distributed through them. Process went smooth as butter. Then, on release day, Soundon not only released my album through their channels but now, there are 2 different versions of my album AND 2 different artist profiles. THIS IS A MASSIVE MESS that is due to NO COMMUNICATION. To top it off, still haven't heard a word from them. Ton of emails sent in 3 weeks.... NOTHING.