SoundOn is a total scam
SoundOn is a total scam, I uploaded my original music but keeps getting rejected. I wasted money buying add ons on this platform without even being able to upload anything.
soundon.global(www.soundon.global)在 OK.one 的综合评分为 1.4 分(满分 5 分),基于本站收录的 79 条用户评价,属于媒体与出版分类,口碑较差。86% 的评价为 1 星,差评比例偏高;商家尚未回复差评;近 12 个月新增 27 条。数据最后更新于 2026-10-24。
SoundOn is a total scam, I uploaded my original music but keeps getting rejected. I wasted money buying add ons on this platform without even being able to upload anything.
Total scam, they kept telling me my drivers license was not legible when it clearly was. Oh and I had to find this out on their website no email saying there was an issue. All this after I uploaded a song and scheduled the release in 30 day. After 30 days I noticed my song was not released and went to the website to find out. The whole time thinking my account was setup or they never would have let me upload the song. After inquiring through their useless chat bot. They sent a link to email a human and the responses clearly was AI not human. They permanently lock me out of the account DONT USE THESE CLOWNS!!!
They are a scam! I uploaded all my music, uploading my ID multiple times. First they said my ID number didn't match (it did, provably) then my email looks "suspicious." my email is my own domain that has been active for over 26 years. They said they only accept free email providers like Gmail. So I was like, maybe a mistake, let me try again. I know my info is valid so whats the issue. SAME issue each and every time. I truly believe they just steal people's music. They should be in prison. Anyone looking to use them, PLEASE read all these reviews. They are a scam 100%.
Total scam and nothing but rejections over and over. I'm glad to only upload two songs. Tip off is all the hoopla trying to sign up. I better not find them using my songs elsewhere... but I'm sure they do it the AI bastards. I don't care what their precious "Terms & Condions"... It's not an official "Excusivity" contract. HardsOn only state they are distributors; no matter what he fine print says - - they don't own a bucket of sh*it and their slant to tie down artists is illegal misrepresentation and fraud. It works both ways, if they steal your music, your name, Image, etc., upload to alternative services and let it sit side by side with their scam, even if it is playing in every supermarket in China. Time to organise. As a group we can pay for and start a class action lawsuit. The copyright lawyer in LA, Ryan Schmidt is good... but he charges big bucks. Together we can afford it, if we sue these thugs in a professional class action Lawsuit.
Useless, couldn't even get past the sign up page!
I signed up and put in all my artist info, it rejected my artist name, I tried other options still rejected, I emailed evidence of my ownership of the TikTok and Spotify and Distrokid associated with my artist name. I paid for the service, but cancelled it pending resolution, so right now I am a free customer. The support chat button did not work, so i emailed them, it took a few days but they replied and are working to fix the issue. They explained over and over that they are specifically limited and restricted from using certain info on United States accounts, so part of this is that they are working from China, that may mean they are using translators to do customer service, but I am grateful they have been very responsive and are working to correct the issues, so far I have had 10 emails back and forth. While I wish there were no glitches and problems with the service, I am grateful that they are opening up what was essentially TikToks Chinese music distribution service to a broader audience, the glitches appear to be in relation to international policies and the Great Firewall of China. I will give 4 stars for excellent responsive customer service and transparency about why there are glitches, this is especially impressive for a FREE service!
Would not recommend it customer service is the biggest bs you share a problem they say whats wrong you say it again and again and they dont get it are there invalids working there jees
Why did you lock my account and delete all my music without a valid reason? I need you to resolve this; you have caused me significant financial loss.
This company makes nonsensical scripts or generic statements that have nothing to do with what you are asking about. My account was frozen last year over Bots from a third party marketer as most can't deliver or produce organic streams. When I went to ask about my end of terms contract they replied with a host of offences accusations other than the bots I received. This is complete lies and false. They apologize then they delivery a load of actuations as below. sound on.global We sincerely apologize for the inconvenience caused and understand your concern regarding the management of your Sound On account. After a thorough review, we must inform you with full transparency that due to repeated violations of the Sound On Terms of Service, your account has been permanently frozen. As a result, all of your previous releases are being taken down, and any associated royalties will be held. The violations detected include, but are not limited to: Misrepresentation of user content as original work. Use of copyrighted content without authorization. Evidence of fraudulent activity, including artificial streaming to inflate play counts. Fraudulent creation of Sound On video content, including spam. Use of the same ID across multiple accounts. It is important to clarify that we cannot make changes to the Spotify profile name, as this management depends directly on the platform. We understand this situation may be difficult and apologize for any inconvenience it may cause. Our team is here to support you and ensure the process is as clear and straightforward as possible. We truly appreciate your understanding and cooperation, reaffirming our commitment to supporting you with transparency, dedication, and care. Sincerely, Ximena
What an utterly appalling group of people. Client service? Forget it, you'll be ignored, circlejerked, lied to and fed AI responses. They flag music for copyright infringements and decline tracks for utterly ridiculous things, lie through their teeth about how or why it's working the way it is, then slam the tickets shut on your hands when you try to have a conversation about how and why. I cannot stress this enough: as an independent artist, DO NOT use Soundon. They are belligerent, ignorant clowns. They also take the rights to your music from you, by the way, its written in the T's and C's.
Avoid SoundOn at all costs unless you want your music held in a "review" black hole indefinitely. I submitted 10 tracks on May 16, 2026, and as of June 9, they are STILL in review. Despite their standard policy of moderating music within three working days, it has been over three weeks with zero progress.Their support is a joke. I’ve contacted them daily, and all I get are copy-paste "protocol" messages citing "new internal standards" and "updated eligibility". Even after providing the modifications they requested for artwork on some tracks, they still refuse to distribute the other seven that had no issues. They refuse to escalate to a supervisor and claim they can't manually bypass the queue while they essentially freeze your account.This company is not a team player. They hold your music hostage and offer non-existent customer service. If you value your music career, go with a distributor that actually functions. This has been the biggest mistake for my brand, Zax Dezignz. DO NOT USE SOUNDON.
Soundon is good for independence artist as so much love. So I registered my song on the soundon but the ID card they requested is not complete that is why I want to delete my song that is under review
Wow I can see now 100% no support at all. The "Tahimik na Kwarto" is still available only on tiktok but not in spotify nor youtube music. And it seems like nobody is supporting. Imagine your album is out there but not accessible. And nobody to support. If u guys planned this to be free at least dont be a scammed when something went wrong. The support is BS. No support at all.
I’ve had some releases removed without warning but emailed customer service and they rectified it quickly. Payments are delayed sometimes by two months. They seem ok. My only complaint as of late is the review time for new releases. I have several tracks waiting to be reviewed and their AI CS is unable to escalate to a real agent as they just state review times are longer. Other than that they are pretty decent. No real complaints yet
THE WORST POSSIBLE DISTRIBUTOR OUT THERE. They clearly are trying to use AI to manage the releases; they will waste your time with rejections and ask you to verify rights, even when you provide them with signed licences. One time they made me go into the studio to prove we wrote the song and send them a video!!! DO NOT WASTE YOUR TIME HERE, BUNCH OF PEOPLE WHO DON'T KNOW A THING ABOUT DISTRIBUTION. AVOID AT ALL COSTS.
WARNING TO INDEPENDENT MUSICIANS I signed up to SoundOn thinking I was distributing my music. I was actually giving my rights away — permanently. Like most users, I did not read the Terms of Service carefully. SoundOn counts on that. Hidden in their contract is a clause that says, even if you delete your account, the license you granted over your music remains valid. Forever. You lose access to your own content. They keep the right to use it. This is not a misunderstanding. This is not a bug. This is the business model. I had 28 original compositions on this platform. They are no longer fully mine. If you are a musician, do not upload anything to SoundOn before understanding what you are actually signing. The platform is free. Your music is the price.
no contact for user, they answer the email with EXACLY same message, and my album sudenly taken down with no reason
SoundOn facilitates music theft and ignores proven copyright fraud I am writing this to warn every independent artist: STAY AWAY from SoundOn. This distributor is currently facilitating massive music theft and protecting scammers. My original tracks were stolen, re-titled, and uploaded to Spotify and TikTok via SoundOn by fraudulent accounts. Despite providing ironclad evidence — including a formal legal resolution from YouTube where I already proved my ownership and had the infringing copies removed — SoundOn’s support team has done ABSOLUTELY NOTHING. They ignore emails, send automated bot responses, and continue to collect royalties from my stolen assets while knowingly hosting fraudulent content. By refusing to issue a manual takedown after being presented with proof of fraud, SoundOn is becoming a complicit party in copyright infringement. If you value your intellectual property, do not trust this platform. They do not protect creators; they protect bad actors and ignore legal facts. Case details: Artist Snaik Seven vs. Maria Laudin Riascos (confirmed fraud).
THIEVES AND SCAMMERS. Once you sign up , upload and promote your music. They delete your account, keep your music and carry on collecting your royalties for themselves.
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