They've stolen money from me
I received a rug that was so thin, it was laughable. I returned it and got receipt that the company would process my refund soon. Its been 2 weeks since they received the rug back, and they keep telling me they are having refund issues and can't refund right now to paypal. They have no other solution for me. They have promised call backs from a supervisor but never follow through. The customer servoce rep i was emailing is now no longer responding. Essentially my money was stolen.