Poor customer support
I had to open a credit card dispute because they charged me a $40+ renewal fee on Nov. 7 two days PRIOR to my anniversary on Nov. 9. Also, when I went to cancel the renewal the website wouldn't let me, you had to get a code and instead of going to an "unsubscribe" or "cancel auto-renewal" option it kept asking me to get another code. Three cycles of that and I gave up and wrote to customer support on Nov. 7 to complain and gave them written instruction to cancel as of Nov. 8. They wrote me multiple times my renewal was cancelled but then they put the charge through anyway. I would never use this company again or any of the many affiliates. They are dishonest predators and they make it impossible to cancel. I shouldn't have to appeal to customer support to do this. I see now that they have a free version. Free is good, just never give these guys your credit card info. Customer support has minimal English skills and just sends you canned responses; although the person writing twice appended a sentence stating my account was cancelled when it wasn't.