Great software. Great support!
Been using WinX DVD Ripper Platinum for about 6 years and early in the piece purchased the platinum lifetime upgrade as I was very satisfied with the product. Even better is the customer support. Digiarty customer support has been exceptional. There have been 2 occasions where I have upgraded PCs and have needed to input a lost licence key. The customer support team has always responded within 24 hours and have always managed to track down my licence key despite several changes of emails. In the past I have experienced unexpected slowdowns (then crashes), especially when ripping a lot of DVDs one after the other, but a restart of the PC gets things working smoothly again. Most likely PC related rather than software. I have had trouble with ripping only 1 DVD and this was Pixars - Toy Story 4. Tech support again was great and the offered suggestions solved the problem. Again, great software, great support and a pleasure to deal with. I continue to recommend this software to friends.