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Michael Kohl

美国

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Trueharness™

Terrible

Terrible, unethical company. The product is cheaply made. The clasp broke. I wrote the company and they said they would replace it, but I have to pay 50 percent of the price. Mind you it broke 30 days later. They have a banner that says 60 money back guarantee no questions asked, on their website. Well, I requested that and here is what their email said.... The 60 day full refund policy applies to UNUSED ITEMS RETURNED IN ITS ORIGINAL CONDITION or for defective items that has not been used. Their solution was they would be willing to replace the item if I agree to pay 50 percent of the cost . I couldn't find anywhere on theor website nor the terms and conditions about this policy. This place is a total scam. I read all the bad reviews and I believe all of them. Just wish I did some research before I purchased this junk. Don't support this company. I bought a very similar one off of Amazon and the quality is really good and so far I'm happy with it. Just search and it will be the one the is promoted. Buyer beware with True Harnass Stay away from these crooks.

2024-11-16