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m Malik

美国

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Urban Modesty

Please DO NOT spend your money/ time…

Please DO NOT spend your money/ time with this company. I purchased 2 dresses online and one was out of stock. The other came in but was 2 tight. Sizing was way off. I needed a different size for an event. No one answers your texts/ calls/ emails. And if they do, it's just a run around. It's been longer than a month and my issue still isn't resolved. They haven't given me my refund for the out of stock item. Plus I haven't gotten an exchange/ credit for the smaller item. They advised me to go through the portal to start the exchange process, but the portal isn't working. I mean, how do deal with a company like this. Customer service is almost non existant.I want to support a Muslim owned company but they are making it very hard.

2024-11-18