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Carthy home services

英国

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Online Carpets

If I could give one star I would

If I could give one star I would, ordered vinyl, waited 3 days for delivery which was fine. Driver turns up and says they e only gave him one roll when there was meant to be two. I rang customer service and the lady I spoke to probably the rudest person I've ever dealt with. No apology and told me I have to wait another 2-3 working days. Completely unacceptable but nothing I could do. Wait the three working days, called again and an hour later I go an email saying we're collecting your parcel. So after 4 days they didn't even give the parcel to the courier. Finally got delivered today but never again would I use this company. Zero customer service skills

2026-08-12