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jason cooper

美国

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Enjoybot

I purchased a four pack of 12 V 100 amp…

I purchased a four pack of 12 V 100 amp power lithium, iron phosphate batteries. The batteries were great The only problem is you have to charge them individually first which means you need one charger or four chargers, and they have to be done individually or all at once with four chargers.. then you have to balance the batteries to make sure they’re in equilibrium. After all that you’re allowed to use them, but the problem I’m having is the charger that is supposed to charge all four batteries that I bought from enjoybot does not work. Nonetheless, the customer service is responsive, but they are on China time. Therefore here in the US you will only get responses roughly 4 days a week.! Additionally you will get a response very early in the morning when you are sleeping and then when you reply back, you will not hear until the next day. There’s no way around this and there’s no other way to contact customer service via phone. This is not good.

2024-11-25