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Andrew Thornley

澳大利亚

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ELEGOO

The delivery and product were fine but…

The delivery and product were fine but i think the after sales service needs to be improved. I had a fairly simple issue with a cracked LCD and replaced it with a new one. Was my fault it cracked so no issues there. However, after replacing it i had no end of troubles with the printer and have eventually had to replace it. It was difficult sourcing reliable help to fix the issue from Elegoo and there seems to be an expectation that social media user groups will do that job for them.

2025-12-09已认证