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Iman

日本

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PandaRemit

The customer service is very bad

The customer service is very bad. I failed in the account verification process and was asked to contact customer service. But after I chatted via the app and live chat on their website. There was no answer at all. I have also made a transfer because the app allows you to make a transfer even though the account has not been verified, so I thought maybe they provide this service. But it turns out that my money has not been processed, I have also sent an email but there is still no answer. This is really the worst remittance I have ever tried.

2024-12-02