NEVER AGAIN, I LEARNED MY LESSON
The understanding and the information presented for my ‘One time ‘DEEP’ cleaning’ job was 4-6 hours, with no mention of the number of workers for 403.75 and the 49 points of cleaning completed. One worker was sent to clean my home of 2,200 sq feet in 4-6 hours. I had to call the company and insist on an additional worker. Only one additional request was made and could easily fit in to the 4-6 hours, but when 4 hours was up, the company made them stop. Not only was one room left undone but the 49 points that they guaranteed were either not done or done poorly. Baseboards left dirty, items not removed from tops of furniture as promised, but only dusted around leaving patches of dust on most furniture. Their initial presentation is misleading and this company is obviously in it for the money and not customer satisfaction. My idea of DEEP cleaning and this company’s idea is obvious two different things. I will not recommend Maid Pro and will not be doing business with them again. To be completely up front, the bathrooms were cleaned satisfactorily. I told the company the the workers were satisfactory BEFORE I looked closer. Nice ladies however need instruction on true DEEP cleaning. Sad……..403.75 to run a rag around my house…..