Great customisation feature//A coupons problem
I liked the immediate communication with the supplier that made extreme customisation possible. Unfortunately, I paid unexpectedly high customs which displeased me. The customer service was decent but it can be improved , also I continually asked for a 20$ coupon because I was counting on one that I didn't get but I received no help. Adding to this, the coupon that I got when I created my account expired 2 days before I make my first order. I truly believe that these welcome coupons shouldn't expire or at least expire in 14 days not only 7. Overall I liked that it is an easy-to-use platform and especially the trade assurance feature.