Very supportive of my client who has communication difficulties
I am a speech therapist and accompanied a client to the Newport Road Cardiff branch today (22nd December 2025). My client has difficulty communicating but the staff were exceptionally helpful and supportive as he attempted to book his dog in for grooming. I only caught the name of Libby but all staff were careful to allow him time to find and articulate the right words. I was very impressed by the high standard of customer care and support. Highly recommend