Brian was AWESOME
Brian was AWESOME! I went to the Bass Pro in Gurnee IL. I wanted to buy an ice shelter for my son for Christmas. I worked with Brian who is the Fishing Dept Manager and Geo. They only had the floor model left so Brian held the shelter for me and I picked it up on Tuesday the week before Christmas. When my son set it up on Christmas he realized it was the wrong one. I contacted Brian and he remembered me and by the time I was at the store that day he had everything sorted out and put together for me for a quick easy exchange. Brian went above and beyond to fix the error and Geo was also a huge help. I will definitely go back and see them when I need more ice fishing supplies for my son.