I've been ordering from Entirely Pets…
I've been ordering from Entirely Pets for years, but they have definitely gone downhill lately. In September my auto ship order was one pill short and they said my account would be credited. However, it never was. In November, the same auto ship order was never filled, so I called after three weeks and they sent the order out right away. In December, I placed an order that was weight specific and they shipped out medication that is for heavier dogs than mine. I spoke to customer service and they forwarded my call to a manager who said he would get back with me in 15-20 minutes. After two hours of waiting, I called back and spoke with the original rep who passed on a message from the manager saying that I would be issued a return label by email the next day. That was four days ago and no email. The only good thing about this site is that they do have good prices if you can actually get what you order. They used to be much more reliable, but lately they suck bigger than a Hoover.