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Joe Krebs

美国

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American RV Company

After sale service is awful at best

After sale service is awful at best. Our first time using them under the one year warranty cost us THREE MONTHS of Waiting, and it was returned with a serious problem. This year we took it in under the extended warranty, we purchased at the time of sale. It has been 34 days and NOT repaired yet. Communication is lacking and is only slightly better than their planning, for example 6 days ago they were waiting for a price on RF hub now they are waiting for a price on a seat belt 6 days latter!! My advice RUN don't WALK away from this dealership.

2024-12-18