Need no Lazada. You are on your own when there is problem.
I recently made a purchase via Lazada and had a horrible experience in regards to returns and refunds. Even though the items I returned met the return policy, I was denied a refund by the seller, and Lazada refused to help and dismissed the case. Know that you might get no help if anything goes wrong while you are making a purchase on Lazada. BUYER BEWARE. Update: Ridiculously, after my follow up complaint to the customer service, they created another return instruction for me. Items have already been received but refund denied. What am I going to do with the return instruction? Buy again to return??? They also ignore my instructions to close my Lazada account!
