The one-on-one custom color photo match is the best!
The one-on-one custom color help on my recent adjustment (Sarah?) was & is over the top. I am annoyed by the number of advertisement emails I receive. I love the advance notification re my upcoming shipment (in case I need a color change, delay, or skip). My recent order was shipped without warning. I have health issues and did not color from the last shipment yet. The advance warning may have been buried in the advertising - I don't know.