Horrible
I have multiple Brumate cups that I bought 3+ years ago but obviously their quality has gone way down hill. Purchased a large cup in the Copper Leopard print for a Christmas gift and when they removed the sticker on it the design came off too. After hand washing the rest of the design started coming off as well. Reached out to customer service and they told me to file the claim under their shipping insurance. What a joke. Obviously it's not a shipping issue. Now I get no response.