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Ruby

美国

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M1 Limited

Demand letter for 0 service

I signed up for service for the sole purpose of my business trip. I could not get service in China, Thailand and Malaysia. After 2 weeks of many hours via Chat and on the phone, I was told the SIM card was probably faulty and I had to return to Singapore for a new card. I was travelling! So, I cancelled the service while I was in Thailand. Then I get a lawyer's letter after 3 months for $119 for the 2 weeks of 0 service. Needless to say, I will be contesting this.

2024-12-30