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raquel davis

美国

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Go Configure

If I could give this company zero stars…

If I could give this company zero stars I would!!!! People please listen, if your setup is being installed by this company, please do not use them. Totally unprofessional. They rescheduled the appointment 3 times. There’s absolutely no point in scheduling because they don’t show up at the scheduled times. Finally someone decided to show up at 7:00a when the hours were between 9a-1p. Of course I was not home & the installment team sends a text saying “we cannot wait around”.. how is it waiting around when you show up 2 hours prior to the scheduled time. Fast forward I contact costumer service, the worker advised someone would return at 11:30, of course no one showed up. I contact customer service again, he advised someone would be out between 2p and 4. Someone showed up at my house at 12:45, of course I wasn’t home. This company is a joke. I was offered at $25 refund, compared to the $400.00 I paid for the installation. I would NEVER use this company again. It’s UNACCEPTABLE.

2024-12-30