Machine & Customer Service Fail!
Dreadful machine. I can not get a decent black espresso or americano. I have contacted the Singapore HQ several times & I get a bot reply asking for serial number & video. No personal service. Useless!! I have the machine just over 4 weeks & want to return for refund as it’s not as advertised & extremely disappointing. Wake up HQ Singapore & sort out your London customer please.