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Daniel Conte

美国

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Harbor Freight Tools

Terrible Management and Customers Service

Shopping the store with family and went to look at an angle grinder on sale. As I pulled it off the shelf down low, the box was opened and everything fell out onto the ground. Despite it not being my fault it fell to the ground, I picked everything back up and set it on the shelf so that it was obvious the box was opened. I grabbed a brand new one and took a look at it to decide if I wanted to purchase and then to find out what accessories I needed to go with it. When we got to the checkout, the store manager or that is what her tag said was behind the cashier and said to give us the one we opened and had taped it up. When we explained that it was opened and fell out and she was lucky we even picked it up, she rolled her eyes and said sure. They kept everything we had gone there to buy and lost out on the 1800 generator I was going to buy this weekend. Go look at the cameras and verify your facts before you accuse a customer of something! Will never buy from Harbor Freight unless that person is fired!

2025-11-29