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Dawn Rowder

美国

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Milanoo

BEWARE!!

BEWARE!!! Terrible experience! Do not order from this company! I ordered a dress for my son's wedding. Color was not even close to the website. I was expecting a plum color dress, and it is a slate gray. I emailed explaining I would like to return. They replied, they can refund you 20% product fee($21) and I wouldn't have to return the package. I declined their offer as I paid a total of 152.00 with the shipping cost and insurance. They sent me the address and told me to pay for shipping and send them the receipt with the tracking number. I paid 33.00 to send the dress back and provided the receipt to them. 7 months later, finally someone replied to my several inquiry emails and said they never received my email with the receipt/tracking number. I resent the original email with no responds, it has been 2 months and the dress was redelivered to my home. I went to the post office to inquire why my package was undeliverable and their response was the company did not accept it!!!

2025-01-04