Do not use Expedia to book any travel…
Do not use Expedia to book any travel or hotel service. On Friday, July 17 I bought a hotel stay too quickly on their mobile site and was not able to double check dates and was checked out for the wrong dates. When I tried to contact Expedia - the virtual agent told me they were having technical difficulties and to contact them again in an hour. I called Expedia directly and they called the hotel and told me that the hotel would not honor a change in date nor a refund. So I called the hotel and definitely the Mondrian Condesa was incredibly unhelpful. Both parties - Expedia and Mondrian say that it is the other's policies that have them ensuring they keep my money rather than providing a simple date change.