Poor service
I have had this coffee machine less than 6 months. After having numerous issues with the machine and emails sent with step that make no sense. I asked for the coffee machine to be sent back for a service. The company said they would collect but never did. Then said I can return to post office, no address, no label, again emailed and no reply. Emails back and forth and weeks for them reply I asked for a refund. Still waiting for the machine to be collected. The service is shocking and the coffee machine is a massive waste of money.