No Accountability; Lost 10 years' Worth of Email
Terrible. Migrated my email from one server to another and lost 50% of 10 years' worth of client email. Logged it as an issue and it went up and down the specialist ladder, where they eventually told me to speak to the originating agent (Account Manager; lol) who they had no record of doing it in the first place - tail-chasing, inaccurate, waste-of-money $900 migration.