Purchased $1100 watch, received an empty box...
I purchased an $1100 Garmin smart watch in Dec. 2024 as a Christmas present for my spouse. When it was delivered, the shipping box was all in-tact. But when I opened the package, the watch box itself contained NO WATCH, just a band. So obviously this error occurred on the store side. However, after contacting Scheels customer support multiple times, I was told there was nothing they could do except file a dispute with my credit card because I had no proof the box was empty. ARE YOU KIDDING ME? WHO OPENS EVERY PACKAGE THEY RECEIVE UNDER VIDEO SURVEILLANCE SO THEY HAVE PROOF? But lesson learned. Lesson learned, I will henceforth. Effectively they stole $1100 from me. I've read other reviews of individuals receiving empty packages from them. I wouldn't buy anything of value from them online. If you do, video yourself opening the package. I will never shop at Scheel's again.