Amiro…No customer service.
I had the same problem as a previous reviewer. I purchased the Amiro R1 Pro. The product arrived with device switches all written in Chinese. The instruction book also written ONLY in Chinese. I emailed the company 3 times with the order number. There is no customer service phone number to call. Update…Amiro responded to this review apologizing and sent me a PDF with Instructions in English. They offered a $50 refund. I emailed them back stating I still have the device that is written in Chinese that I will never understand. Also sending online directions on how to use item is a little ridiculous. They haven’t responded back to my latest email. I am requesting a new device that is written in English (along with English instructions) or a full refund for product. Update…Amiro offered an upgraded product to compensate for the current Amiro R1 Pro. I would be happy with a new R1 Pro with buttons in English and a English instruction book.