This Company is a Scam – Do Not Order From Them
Ironic their name has express in it when they don’t deliver. Contacts Express is the WORST company I have ever dealt with. They blatantly lied about their shipping times, promising quick delivery when they clearly couldn’t deliver. I needed my lenses urgently, and instead, they gave me excuse after excuse about “courier delays”—as if that’s my problem to solve. When I asked for a refund, they made it as difficult as possible, dragging out the process and wasting even more of my time. After all my effort and stress, they had the audacity to refund me a laughable amount that didn’t even come close to what I requested. Their response to my issue was dismissive and insulting, showing ZERO regard for their customers. This company is a joke. They’ll happily take your money, fail to deliver on their promises, and leave you fighting tooth and nail to get even a fraction of what they owe you. Do yourself a favor and avoid this scam of a business at all costs.