Worst customer service ever!
Bought a ring for my wife and somehow it developed a small chip in the glow part of the ring. After jumping through many hoops I was told basically to buy a new one and was offered a small percentage off. These rings are marketed with a lifetime warranty, so why should I buy another when this could be repaired fairly easy by a professional. The communication is extremely slow at best, don’t feel valued as a customer. I’ve done business with this company multiple times spent thousands, I won’t be doing anymore business unless they’re giving it to me fee free. I’ve bought less expensive rings and received better service hands down.