Don't fall for there money back guarantee
Well i found myself needing a Certified Copy of my birth certificate so I went online, trying to find the fastest way vital records came up and I went ahead and checked them out. Seen, they had a 90 day guarantee money back. Guarantee So,I order it and paid for expedited service they offer paid almost 100 dollars. about 2 to 3 days and my application Said approved and online it said something about 5 to 6 days so I thought I'll have it then and 7 days later I had not received my order yet so I called there support line and that's when I found out heath department had not received my application (now keep in mind snail mail don't take even 8 days to go half way across country) and I was informed expedited don't cover them getting my application. To health department. B.s. but what can I do i was informed soon as the health department process my application and snail miles it back to them they would then send it expedited so I checked tracking # came back Jan 10th and didn't receive then rechecked tracking # now says February 10th so I called wanting a refund due the 90 day satisfaction guarantee customer service says they refund it since they ordered already asked for supervision and they replied can't talk to supervision 3 different calls all of them replied same so there is no guarantee which correct me if I am wrong that would make this site a misleading mistake for anyone not to mention I gave forms with real personal info I am so concerned what happened to being held accountable for false advertising guess the new world any thing goes