Horrible!
Horrible I ordered a gift for my wife. It said on the payment portal that I could pay an additional fee to expedite shipping to 3-5 days. 3 weeks later, it finally came, and when I opened it, the personalization I paid for was not there either. They won't refund anything other than the personalization and said I was confused about the shipping. Horrible customer service, dishonest practices, someone should really investigate them. Avoid purchasing from them at all cost.