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Lori

加拿大

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Saturno Milan

False Advertising

I ordered a ring from this company that advertises their stones as Moissanite hardness if 9.25. Absolutely NOT what I received. Stones only registered on the Mohs hardness machine as 5? Not Moissanite which does register at 9.25. When I requested a refund (which is in the refund policy if return is requested within 30 days, which it was). I was told they needed proof. I sent a video showing the stones being tested and results proofing stones were not Moissanite they agreed the stones are NOT Moissanite. Then offered me a store credit instead of a refund? Pretty bad business DONT BUY FROM THIS COMPANY!

2025-01-17有帮助 5